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New Client Form

Pet Information

Clinic Policies

In order to maintain the quality of care we provide for our patients, we have a number of policies in place which are outlined below. Please initial each point and sign at the bottom.

Cancellation Policy

Defining a Late Cancellation:
  • Cancelling an appointment less than 24 hours before the scheduled appointment time.
  • Rescheduling an appointment less than 24 hours before the scheduled appointment time
  • Late arrival of more than 10 minutes to a scheduled appointment time (for any reason)
  • No arrival for a scheduled appointment

Alternative Therapy

Media Consent

ZERO TOLERANCE POLICY

We do not tolerate inappropriate behavior towards our staff.


We have a Zero Tolerance Policy for verbal abuse, demanding behavior, or displays of aggression.


Any client violating this policy will be denied future medical services from Healing Hands Veterinary Hospital.


We’re here to work together for your pet’s best health and welfare.


Thank you for your kindness and patience.

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